✅ Corrections Policy
Corrections Policy
Accuracy matters. We correct errors quickly and transparently.
Our Commitment
Hostao is committed to publishing accurate information across website pages, documentation, pricing, and announcements.
What We Correct
- Factual inaccuracies in product specifications or claims
- Pricing or offer detail mistakes
- Incorrect legal/policy references
- Misleading or ambiguous wording that impacts customer decisions
Correction Process
- Receive issue report via support or contact form
- Verify the claim against source systems
- Apply correction and review for completeness
- Annotate material changes where appropriate
Time to Resolution
Critical errors are corrected as quickly as possible, typically within 24 hours. Standard corrections are usually completed within 3 business days.
Transparency
For significant corrections that could affect customer decisions, we include an update note indicating what changed and when.
How to Report an Error
Contact support with the page URL, screenshot (if available), and a brief description of the issue.
Last updated: March 2026